No Refund Policy

At Defensive Tactics Training Solutions, we are committed to providing high-quality training and services to all our clients. To maintain the integrity of our operations and ensure a seamless experience, we have established the following No Refund Policy:

  1. General Policy
    All sales, payments, and deposits for courses, training sessions, or services provided by Defensive Tactics Training Solutions are final and non-refundable.

  2. Exceptions
    Refunds will only be issued in cases where Defensive Tactics Training Solutions is unable to fulfill its obligations due to a fault on the company’s part (e.g., course cancellations, errors in scheduling, or failure to deliver agreed-upon services). Any such refunds will be processed at the company’s discretion.

  3. Rescheduling
    If you are unable to attend a scheduled session, we may offer rescheduling options at our discretion, provided sufficient notice is given and subject to availability.

  4. Contact Information
    If you have any questions or concerns regarding this policy or your purchase, please contact Defensive Tactics Training Solutions at 773-617-6986. We are here to assist you.

By completing your purchase, you acknowledge and agree to the terms outlined in this No Refund Policy.

Need help?

Contact us at 773-617-6986 for questions related to refunds.

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